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FAQ
Questions for the Ref
Orders
Custom Gear
Shipping & Pickup
Returns & Refunds
The School Drop
Digital Products
You can place an order directly through the website by selecting the product, size, color, and any available options before checkout.
For custom or personalized items, please make sure all names, numbers, colors, and details are entered correctly before submitting your order.
Orders begin processing after payment is received and all required details have been provided.
If your order is missing information, processing may be delayed until those details are confirmed.
Changes may be possible only if your order has not moved into production.
If you need to request a change, contact us as soon as possible. Once an item has moved into the fulfillment stage, changes may not be available.
Please review all order details carefully before checkout. Next Play Brand Creative Studios is not responsible for customer-submitted errors, including incorrect sizes, colors, names, numbers, spelling, or shipping information.
If you notice an error, contact us as soon as possible. If we’re able to help correct it before production or shipping, we absolutely will.
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